Accounts Payable is an integral part of Temple University Controller’s Office. As a full-service center, the department is responsible for issuing all non-payroll disbursements in accordance with the university, federal, and state rules and regulations. Our objective is to provide the highest level of customer services to faculty, staff, students, and external customers.
The accuracy and completeness of Temple University’s financial statements are dependent on the accounts payable process. A "well-run" accounts payable process will include:
- Timely processing of accurate and legitimate vendor invoices
- Accurate recording in the appropriate general ledger accounts
- The accrual of obligations and expenses that have not yet been completely processed
Departments are required to submit all invoices and credit memos using Concur Invoice in a timely manner so they may be processed in the correct period and fiscal year. If the order requires a receiver, the receiver must be entered within 48 hours of when the goods have been received. Receivers are entered in TUmarketplace under the Purchase Order. Vendor statements should be forwarded to Accounts Payable’s dedicated email box: AP@Temple.edu.
Commitment to Service
Accounts Payable is committed to processing all proper invoices within five business days of receipt, or when goods and services are received. Our commitment to customer service includes a personal response to all inquiries within 72 hours.