Temple University transitioned to a Responsibility Center Management (RCM) budget model in FY2015.  In order to fully develop the model and our key stakeholders, we remain committed to learning from our experience and providing opportunities for feedback and improvement. During the spring 2017 semester Temple conducted a university-wide review to assess our progress and address any unintended outcomes reflected in three fiscal years of data. A summary of the review findings and recommendations as well as additional studies conducted throughout the review can be found on the RCM channel of TUportal.

In keeping with our promise for continuous improvement, we began Temple’s second institutional review in fall 2021 with a survey of all full-time faculty and department chairs, as well as administrators and deans. Specific findings from the 2017 review that this review will assess include the following:

  1. One of the goals of implementing the RCM model was to incentivize innovation and the creation of new revenue streams – Has this happened? Where and how?
  2. An additional goal has been to find efficiencies and streamline processes in order to deliver the highest quality service and yield cost savings to the institution. Has this happened since implementation (FY2015) and/or after the model adjusted based on review (FY2018) – where and how?
  3. Faculty are most concerned with ‘course cannibalization’ (standing up/offering courses outside their academic expertise) as an unintended outcome of the model. We will look at the ‘TRAC’ system and the structure in place to guard against this behavior. The Temple Review of Academic Programs and Courses (TRAC) site was created to facilitate the review of course and academic program proposals. How effective has the TRAC system been and how is this measured?
  4. A recommendation from the first review was to improve the training and instruction available to Temple faculty and administrators to improve their ability to be effective in the RCM environment. Have the various tools developed been effective?

In spring 2017, close to 100 of our faculty and staff participated in interviews and focus groups and over 1,000 supported the review through our RCM survey, which was developed and administered at Temple University using the Qualtrics Survey web interface. The survey was administered to 2,384 full-time faculty, department chairs and administrators at Temple University yielding a 47 percent response rate. 

  • 41.1 percent of faculty and administrators in schools/colleges report they feel incentivized to contain costs
  • 30.7 percent report feeling incentivized to drive revenue
  • 12.8 percent report participating in RCM trainings offered
  • 53 percent report they are not aware of how their school/college establishes funding priorities
  • 84.7 percent of survey respondents are full-time faculty
  • 25 percent of survey respondents have joined Temple since 2013

    IMPLEMENTING YOUR TOP Recommendations: 

    The RCM review produced key themes and findings including recommendations related to the following areas: 

    • Leadership and Governance
    • Expertise and Capacity 
    • Data and Reporting 
    • Allocation Rules 
    • Service Levels

    For a more detailed look at what we are currently developing, please check out this overview - RCM Review: Themes and Findings.