Diamond Dollars Ended May 15, 2024

After a long and storied run, the Diamond Dollars campus based debit card solution has ended, replaced by the many options for digital payment (see participation and necessity for the program declined) that have shifted consumer preferences.

Timeline for Managing Your Account:

  • February 28, 2024 – Final payroll deduction for employees
  • February 28, 2024 – University departments begin converting to credit cards
  • March 31, 2024 – Final credit card deposits
  • April 30, 2024 – Final cash/check deposits
  • May 15, 2024 – Final day to use funds
  • May 20, 2024 - Begin to process account refunds

Any funds remaining in your Diamond Dollars account will be refunded via direct deposit. We began processing refunds the week of May 20th.  All student refunds are processed to the tuition account first.  If you have an outstanding balance with the university, it will be processed as a credit toward that balance.  If you have no balance and have direct deposit information on file in TUpay, the refund will go out to that account.  If you do not have direct deposit information, checks will go out last in the refund process and will be sometime prior to June 30, 2024.

Retiring Diamond Dollars: What You Need to Know

Closing out my Diamond Dollars: FAQ

Is my remaining balance refundable?

Yes. Students remaining balance will be applied as a credit to their student account balance. If you do not have a balance due to Temple University, your unused Diamond Dollars will be refunded by direct deposit to your bank account or a paper check will be issued. Employees with unused balance will be refunded by payroll, direct deposit, or issued a check. Any account balance less than $10 is not eligible for refund.  

Do current Diamond Dollar vendors accept other forms of payment?

Many merchants/vendors accept payments other than Diamond Dollars. Departments that previously only accepted Diamond Dollars (such as OWL Tech, Student Conduct, Temple Thrift) will accept credit/debit card payments beginning May 15th or earlier.

What forms of payment does Aramark/Temple Culinary Services accept?

If my food exceeds the equivalency, can I use cash or credit to cover the balance? Temple Culinary Services accepts cash and credit at all retail locations. Yes, if the cost of food purchased at one of our retail locations (excluding coffee and convenience outlets) exceeds your meal equivalency, you can use cash or credit to cover the cost of any remaining balance.

Visit Campus Dish more information about meal equivalency and meal plans.

I do not have a credit or debit card, what forms of payment will I use now?

PNC, our campus banking partner, offers payment solutions for all your needs. With Virtual Wallet Student®, you have the option to get a Temple Visa® Debit Card with digital and card payment capabilities including:

  • Tap to pay card technology (at accepting merchants)
  • In app payments by adding your Temple visa® card to your digital wallets
  • Receive the highest levels of protection with PNC security & privacy, 24-hour fraud monitoring and more

Visit Temple’s on-campus branch at 1908 Liacouras Walk (across from Charles Library), call 215-978-1477, or visit pnc.com/temple for more details.

  • Visa is a registered trademark of Visa International Service Association and used under license.
  • Virtual Wallet Student is a registered mark of The PNC Financial Services Group, Inc.
  • ©2024 The PNC Financial Services Group, Inc. All rights reserved. PNC Bank, National Association. Member FDIC

Contact Us

The Main Campus OWLcard Office is located on the 1st floor inside the Howard Gittis Student Center (1755 N. 13th Street Philadelphia, PA 19122)

Report lost or stolen OWLcards immediately to our office (215-204-3140) or to the Temple University Police (215-204-1234).

Email us: ddollars@temple.edu